I had it with the convenience store whose name is not composed of numbers. I am no longer buying any kind of Food Toppings and Rice Meals from this convenience store. In honor of arguably the vilest kind of food which I ate since I last worked in Pier 2–I vowed that I will make a new category for this blog. VILEST FOOD I ATE
Presenting my lunch earlier:
The label says it’s burger steak in mushroom gravy, it felt like eating the carcass of an unfortunate road kill, served half-cold with gravy made of mush and coloring. It was vile that I immediately lost interest in eating after just a few spoonful. This is what I get for putting work first before my own well-being, for resorting to easy fixes via convenience stores instead of buying a home cooked meal.
Just how unappetizing is my lunch? See for yourself:
Where do I begin? The rice is hardly appetizing, a bit undercooked and dry while the viand—oh shit, let’s not even talk about the viand. At times, it looked like the undercooked insides of an unfortunate roadkill; while the sauce is something you see from a baby’s diaper. I AM REALLY SORRY for describing food this way, but this bar none–is the worst food I ate as of today, considering I experienced working for a shipping company and even experienced the humble crews’ meals. Nothing can be worse that this.
What pisses me off is that last week, I also bought rice toppers from this convenience store (yes, I am a workaholic lazy ass who purchases food on convenience store instead of buying them on REAL cooks) and I was made to believe that it was sweet and sour fish. Well, guess what: upon biting on the piece of “fish” it was merely a sliver…a sliver! of fish covered in twenty layers of breading. The sauce was not sweet, just sour and I didn’t tasted anything but vinegar! Unfortunately, I also didn’t finish my food. It was that vile.
I am a big Forever 21 fan — in fact, I was among the first ones who trooped to Megamall when it first opened in the Philippines. So, when a branch opened here in Makati, I am beyond elated.
But earlier, I was disappointed with the customer service displayed by the Makati sales team. I was asking for a smaller size for the nice rubber shoes displayed near the cashier. First, it was so hard trying to track someone who will give me even 15 SECONDS of their time to answer a question from a PAYING customer. When someone did manage to give me their precious time, it was like I was intruding. But, I am a customer! And I have a valid question which may lead to a purchase if I am satisfied with her assistance. I deserve at least 15-minutes right?
I love Forever 21, and even if the clothes they sell are not as cheap as the ones sold abroad, I will still buy their products. However, I really wish S.A.s are trained to be nicer and more attentive to customers. And please don’t give me the crap that it’s a busy day or that you are gearing for store closing. Because from what I learned from my Customer Service lessons on the course of 7 years working for marketing and PR, as long as there is a customer, with intent of buying your product or availing you service, you will work efficiently and effectively as much as possible.
And because I was so disappointed with how my inquiry was addressed, I decided not to buy at all. Yeah, I know Forever 21 will not miss the PHP1,000 that I would have spent tonight. But let’s call a spade, a spade — customer service sucks at Forever 21 – Makati, a far-cry from the brisk and efficient service usually present at the Megamall branch.